Key points
- "The invention relates to optimised occupancy of an event. The aim is to avoid seats remaining empty if visitors cannot reach the event location in time (see introduction of the description).
- The invention proposes to automatically determine whether visitors to an event are in a defined area at a certain distance from the venue. GPS data from visitors' cell phones is used for this purpose. If ticket buyers are not in said area shortly before the start of the event, an alert is sent to them and their ticket is resold in case of cancellation."
- " D1 discloses GPS tracking of event visitors within a specific radius, but D1 does not mention reselling a ticket. D1 is considered closest prior art."
- "D1 therefore does not explicitly disclose: (a) dynamically adapting the distance/area with time; (b) requesting a visitor to cancel a seat reservation; (c) offer the seat for resale."
- The Board identifies two effects: effect (i) of features (a) and (b) is optimising the seat occupancy; effect (ii) of features (b) and (c) is to increase the profit by reselling seats shortly prior to the event in case a visitor has cancelled its venue.
- As a comment, possibly cancelling reservations leads the ticket being offered to people on the waiting list thereby increasing seating capacity.
- " The effect (i) is technical. The effect (ii) is non-technical."
- The Board does not comment on the relation between the feature "(b) requesting a visitor to cancel a seat reservation" and the broken technical chain fallacy (T1670/07).
- The Board, after a review of the Comvik approach: "Therefore, the problem may be formulated as [how to] "optimising the seat occupancy and implementing features (J) and (K), i. e. prompting the user to indicate whether they plan to attend the event and offer the seat for sale"."
- Features J and K are: "(J) sending an alert to the user prompting the user to indicate whether they plan to attend the event; (K) offer the seat for sale to another user based on the user indicating that they will not attend the event.."
- "it is obvious in view of the disclosure of D1 that the size of the area is reduced (e.g. from a 5-mile radius at 7:30 PM to a 2-mile radius at 7:45 PM) as an event start time approaches"
- "Feature (b) relates to an economical model, i.e. reselling a ticket by encouraging a visitor to cancel its reservation if it cannot meet the appointment time. The system of D1 reveals that a visitor is reminded of its reservation ("remind a user of a reservation"). D1 further discloses the option to "cancel a reservation if the user cannot meet the appointment time" by mobile phone. It would be obvious that the reminder contains a link or a request to cancel the reservation if the appointment time cannot be met."
- As a comment, it is interesting to see the Board analysing the obviousness of a feature relating to an economic model.
- "Feature (c) is per se obvious, because it relates to a business method, i.e. reselling a ticket (reservation) in the case a visitor cannot arrive in time."
- The Board also finds feature (c) to be suggested by D1.
- "Features (F), (I), (J) and (K) are therefore obvious in view of the disclosure and teachings of D1."
- Note that features J and K were also included in the objective technical problem.
EPO
The link to the decision is provided after the jump, as well as (an extract of) the text of the decision.